At Down South Computer Services we pride ourselves on offering effective network support and supply solutions to all our corporate customers. Over the past twelve years we have a built up a large client base throughout Western Australia and strive to create productive and lasting relationships with our customers. We are committed to working with you in partnership to develop your IT resources whatever the budget. This partnership should help you improve productivity, efficiency and ultimately profitability.
Network Support Services
Nowadays designing and maintaining a network is critical to the success of the vast majority of businesses. We aim to work with you to create the best solution for your individual business. Our team of Technicians can suggest ideas to maximize the effectiveness, reliability and scalability of your network. We can supply and fit everything from the cabling to the server and other assets associated with your network. We will install the operating systems and software. We can provide the support that your network needs in the format that you prefer, from a full Service Level Agreement with complete support, to an adhoc when-you-need-it agreement, whichever suits you, our services department can provide it.
Service Level Agreement (SLA)
Our Proactive Service Program gives your network an extra level of ongoing attention. It’s a managed plan that combines monitoring with a series of monthly preventative tasks designed to keep the business up and running—along with a host of additional IT services including technology consulting and discounted on-call support. In all, this proactive approach keeps your network ready for business while recapturing the revenue your business loses any time there’s an outage.
Down South Computer Services can provide a comprehensive maintenance service in addition to being able to upgrade your network to match your business expectations. We believe our Service Level Agreements are the best investment you can make for your networks.
Hardware and Software Supply
At Down South Computer Services we believe in combining cost-effective product solutions with reliability. We have worked hard to build partnerships with some of the most reliable hardware and software suppliers. We believe that using the most advanced technology combined with our knowledge base is the best way to provide our customers with the most efficient service. As partners with some of the leading IT suppliers we can provide the most up to date and cost effective procurement solutions for you.
Data and Disaster Recovery
Your data and access to it is vital to your business. Loss of data has the possibility to cripple and setback your operations. Downtime where your systems are unavailable causes a rapidly escalating loss of man hours and earnings the longer your systems are down.
Down South Computer Services can provide monitored Backup, Business Continuity and Disaster Recovery solutions. Combining all three of these provides you with a robust solution to your data protection needs and gives you the price of mind that your data is always going to available to you when you need it.